I purchased the ceado E5P and 500 little less than a month ago, put an Eric's thermometer on which finally made the light go on why I could never pull multiple shots, more than three, or have shots/flat whites hot enough. They also had a slight bitter taste but that could also be what the experienced guys refer to as citrus flavor.
What I noticed was basically the machine had a hard time pulling a shot at a consistent temperature and doesn't recover fast enough to pull multiple shots above 190 to 195F. HX machines have a temperature "hump" or spike, then temperature drops as the seconds tic by. Some people seem to have great success with HX machines but I wasn't one of them I guess.
Decided I wanted to concentrate on getting great tasting shots and not learning how to manage the temperature. Learning curve is steep enough for me anyway.
I'm sending it back and bought a Profitec Pro 700 as I want a consistent temperature and the ability to pull as many shots as I want in a reasonable time. The machine can probably be an excellent espresso for someone that has the time to learn the in's and out's of the intricacies of working with an HX machine.
Hope for you it was just me
, but if you can afford the extra money I would consider the 700 during your evaluation period.
I edited this post as I thought I might have been too much of a Debbie Downer, sorry.