I would say, Yes- I would... every single time. If it happens twice a day, and every one in ten you "educate" becomes a new regular customer, at the end of the year you may well have made 50 new customers.2-czech wrote:..... do you 'educate' every single customer about the advantages of the 'new' technique of steaming milk or you just dump the cup and go do it the 'traditional' way?....
If dealing with a MacDonald's-like crowd, just put pictures on the wall menu and line the cups up at the register and point to them when they order and say, "Like this?"
