Quest M3 contact

#1: Post by **Elephant** » January 21st, 2022, 2:17 pm

Hi,

Has anyone purchased from Molly Yen recently? If so how was the experience?

I'm asking because I recently paid for heating elements for a Quest M3S. I was told I will be given a notification of when it shipped and tracking info when I made the payment. But it's been 1.5 weeks since and I haven't been notified of the shipping status. I've emailed a few times requesting status but no reply.

I appreciate any suggestions.

#2: Post by **another_jim** » January 21st, 2022, 5:40 pm

My impression is that she isn't all that communicative but has been ultra-reliable. Expect your replacement heaters to show up without fanfares, text messages, or google map progress reports.

#3: Post by **Nunas** » January 21st, 2022, 7:00 pm

I had similar woes when I bought my M6. I believe that Molly has some serious challenges comprehending and writing in English. I second Jim's assertion that she does come through in the end.