It has nothing to do with UK outlets. I had the same problem. Happy to inform:
- 10 mins disassembly of the triac PCB
- 10 mins soldering the new triac
- 15 mins connecting the PCB and reassembly
and Voilà - It works!!!
All it took is replacing a $1.7 triac.
here is the culprit:
Equipment doesn't work? Troubleshooting? If you're handy, members can help.