Grimac Terry wet steam

Equipment doesn't work? Troubleshooting? If you're handy, members can help.
christm
Posts: 1
Joined: April 16th, 2018

Postby christm » Apr 16, 2018, 10:34 am

Hi

I'm having real issues with the steam out of my Grimac.
It is kind of coming out like the steam in this video:
http://www.youtube.com/watch?v=IjWgBtMU1vg

Very wet and uneven. I'm not sure why.

When i got it I was told that I needed a clip on the tube that comes from the hose end water softener for the steam to restrict the amount of water coming out the steam wand but it doesn't seem to work anymore - if I tighten it too much, no steam then straight away to wet steam.

Any suggestions?
Thanks
Martin