Breville Oracle Touch starting randomly

#1: Post by **jrouss28** » July 30th, 2022, 12:01 pm

Our Oracle touch just started heating up randomly. This is not a scheduled start up. It looks like it's the frothing wand which does not seem to stop trying to dispense air.

See the video: https://1drv.ms/v/s!Atu-dPFHlFIPrKNSihN ... Q?e=iaVEUm

The device is still under warrant but, any thoughts would be appreciated.

Thanks

#2: Post by **ira** » July 30th, 2022, 2:39 pm

The only reasons I can think of that are the electronics are defective or a water or steam leak is getting some of the electronics wet so it thinks buttons are being pressed.

July 30th, 2022, 4:11 pm

Interesting thought. I haven't opened it up because it's still covered under warranty. I will have to see the breville reply Monday. Since then, I did a factory reset.

Thanks for the reply

August 8th, 2022, 2:23 pm

Apparently the fix is to do a descale. The descale however blue a fuse in one of the heating elements, which seems to be a known issue. Off to Breville for repair!

September 6th, 2022, 6:11 pm

Apparently sounds like a breville reply. What would descaling have to do with power button or control board functions?

I agree with the previous answer sounds like water/steam/corrosion somewhere something.