Breville Oracle Touch starting randomly

Equipment doesn't work? Troubleshooting? If you're handy, members can help.

#1: Post by jrouss28 »

Our Oracle touch just started heating up randomly. This is not a scheduled start up. It looks like it's the frothing wand which does not seem to stop trying to dispense air.

See the video:!Atu-dPFHlFIPrKNSihN ... Q?e=iaVEUm

The device is still under warrant but, any thoughts would be appreciated.


Team HB

#2: Post by ira »

The only reasons I can think of that are the electronics are defective or a water or steam leak is getting some of the electronics wet so it thinks buttons are being pressed.

jrouss28 (original poster)

#3: Post by jrouss28 (original poster) »

Interesting thought. I haven't opened it up because it's still covered under warranty. I will have to see the breville reply Monday. Since then, I did a factory reset.

Thanks for the reply

jrouss28 (original poster)

#4: Post by jrouss28 (original poster) »

Apparently the fix is to do a descale. The descale however blue a fuse in one of the heating elements, which seems to be a known issue. Off to Breville for repair!

Give me the crema

#5: Post by Give me the crema »

Apparently sounds like a breville reply. What would descaling have to do with power button or control board functions?

I agree with the previous answer sounds like water/steam/corrosion somewhere something.