Cannot upload images to HB

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sluflyer06

#1: Post by sluflyer06 »

Trying to post a sale and I've uploaded plenty of pics to the forum in past but I cannot get it to work now...

When i click add images and then select one I get
ERROR
It was not possible to determine the dimensions of the image. Please verify that the URL you entered is correct.

I've tried images straight from my G.photos, i've used the resize site, I've resized in paint, every time it's the same error, not sure what to do. (i've almost tried both Chrome and Edge)

Thanks.

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HB
Admin

#2: Post by HB »

Send the photos to me dan@... and I'll investigate.
Dan Kehn

sluflyer06 (original poster)

#3: Post by sluflyer06 (original poster) replying to HB »

Sent.

Thanks,

Anthony

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HB
Admin

#4: Post by HB »

I got the same error as you. My assumption is the photo header has an unrecognized field or is corrupted. So I opened each one in Preview (Mac) and copy/pasted it into new images, which effectively gets the raw image bits but starts with a new header. Those uploaded without error. I'll send them to you.
Dan Kehn

sluflyer06 (original poster)

#5: Post by sluflyer06 (original poster) »

OK, well thank you for that, I don't have a mac to work with. The pics are from my Pixel 6 Pro phone and then downloaded from Google Photos, appreciate it.