Acaia Lunar dead?

#1: Post by **Chwecgn** » February 25th, 2023, 12:42 pm

Somehow the display of my lunar stopped working.
When I tried to switch it on only the beep and the white dot indicating a touch appears. Everything else stays black.

But connection is working and showing weight.

Also firmware update worked?!?

Anyone had this before?

#2: Post by **pizzaman383** » February 25th, 2023, 1:39 pm

I got some steam in mine and it did that but after a day or two it was working fine.

February 25th, 2023, 3:10 pm

I wish...

Just mailed acaia support too.

#4: Post by **Ken5** » February 25th, 2023, 4:24 pm

If this happened while updating there is something on the acaia site that might help.

https://help.acaia.co/hc/en-us/articles ... pdate-mode

Seems very specific to solving an update failure though, and even mentions just a white dot appears. I am just guessing, so not sure if this can hurt or not. There are two YouTube videos in that link too.

I emailed Acaia support in the past and a Nikki usually wrote back fairly promptly

February 26th, 2023, 2:15 am

Tried it. No luck.

Seemingly the scale is still kind of working because all the numbers are in the app via Bluetooth

Mailed them already. But it's the weeekeeeend lol

#6: Post by **Ken5** » February 28th, 2023, 6:43 pm

Hi Chwecgfn, anything new from Acaia?

March 3rd, 2023, 4:19 pm

Actually they forwarded the case to the German support with a "dead battery" diagnosis.
Whichniit definitely isn't.

I am waiting for a reply from acacia through the very helpful German support.