Weber Key Advice/Solution

Grinders are one of the keys to exceptional espresso. Discuss them here.
Iconicred

#1: Post by Iconicred »

Hi Baristas!
I have had my white Key for around 8 months. It has been working perfectly fine, average 2x a day on average since I got it new. However this morning when I switched it on the burrs are not moving. The light is on.... but no grinding.

Is there a known solution that you guys might have come across?

Thanks!
Justin
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Tennantscoffee

#2: Post by Tennantscoffee »

I wish I had the answer....welcome to the club. Mine has done the same thing on multiple occasions. Eventually it just decides to turn back on...I've never figured it out. I always start with unplugging it and letting it sit for 10 minutes.
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baldheadracing
Team HB

#3: Post by baldheadracing »

Iconicred wrote:Is there a known solution that you guys might have come across?
There is a known issue with some of the power supply boards. I don't know if that is your issue, but I'd suggest contacting Weber customer service as the machine is under warranty.
-"Good quality brings happiness as you use it" - Nobuho Miya, Kamasada
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Iconicred (original poster)

#4: Post by Iconicred (original poster) »

You know what I eventually did. I unplugged the main socket..... did not work. They I decided to unplug it at the machine. Plugged it back and its up and running again.
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Tennantscoffee

#5: Post by Tennantscoffee »

That doesn't always work...trust me.
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