Baratza Sette: Rubber Coating On Grinder Arms Turning.

Grinders are one of the keys to exceptional espresso. Discuss them here.
BKSinAZ

#1: Post by BKSinAZ » Jun 10, 2019, 7:48 pm

The rubber sleeves on my grinder (holds porta-filter) slowly turn causing the porta-filter to become un-level and sometimes fall off.

Is this happening to you? How can I stop this? I was thinking of pulling the rubber sleeves off and squirt some silicone in the whole and reinstall.

Okccraft

#2: Post by Okccraft » Jun 10, 2019, 9:10 pm

I was having that problem with my Sette. Baratza were quick to send me replacements that completely solved the problem. I would definitely reach out to them.

Ajwalter89

#3: Post by Ajwalter89 » Jun 13, 2019, 1:23 am

Curious what was the fix for this? Mine does this too but I just assumed it was common.

Okccraft

#4: Post by Okccraft » replying to Ajwalter89 » Jun 13, 2019, 9:27 am

They sent an entirely new boot to me. I can't remember now if it it was noticeably different, it has been almost a year ago, but I can say the problem was permanently resolved. I don't think it is "common" for this to be happening. Others have said it before me, but Baratza will definitely make the problem right if you give them the opportunity.