Baratza Sette 270W grind mechanism flex? Beans stuck inside housing.

#1: Post by **McPickle** » December 13th, 2016, 12:15 pm

Hi guys, I'm not getting any response from Baratza and I don't have another model to test this on. The uneven gap at the top ( hard to explain, you can see in video) is big enough for beans to fall inside the machine. So the first time I used the grinder there is already at least one coffee bean stuck inside the machine rattling around. Is this the same with your machine or did I get a poor quality unit? I have a Sette 270W from prima-coffee.com, it did not come with tools or shims.

#2: Post by **ira** » December 13th, 2016, 12:45 pm

The grinding mechanism is the big black thing you can see moving when looking from the top. The movement shown in your video will not effect the quality of the grind. Other than that, I've no clue why that would be happening.

Ira

#3: Post by **yakster** » December 13th, 2016, 3:40 pm

This is happening when you have the hopper on, right, not just when it's off?

December 13th, 2016, 4:25 pm

Correct, it was when I took the hopper off that I saw a bean fall inside.
I heard back from support that this is normal as the assembly floats. I'm cool with that I suppose but the fact that beans can fall inside is annoying. Curious to find out how hard it is to get them out.
I'm waiting for instructions from Baratza on how to reduce the gap a bit and how to open up the machine to remove any beans inside.

#5: Post by **yakster** » December 13th, 2016, 7:14 pm

Would the bean have fallen inside if you closed the gate on the hopper and ground out the beans above the burrs before removing the hopper?

December 13th, 2016, 9:50 pm

Yes, I guess it got wedged in the crack. When I lifted the hopper it fell inside.

#7: Post by **yakster** » December 15th, 2016, 1:29 pm

Thanks for the clarification, Marty! Something for others to watch out for.

December 15th, 2016, 3:30 pm

Baratza created and sent a guide for opening up the unit to remove the beans. Looks really easy.

#9: Post by **itivino** » December 15th, 2016, 7:09 pm

Mine had the same floating behavior (it did end up dying, probably to an unrelated issue though) - be careful also when removing the hopper, as beans can fall in holes that the hopper locks into as well.

February 13th, 2017, 4:35 pm

McPickle wrote:Baratza created and sent a guide for opening up the unit to remove the beans. Looks really easy.

Could you post that guide here?