We read everything! Thanks for the shout-out to the design & engineering teams that brought this amazing product to market! It's still my preferred machine over everything on the market! It's temperature control & response are second to none, perfect for bench-marking coffees at different temperatur...

Hi everyone! Sorry, long time no talk.....just wanted to clarify on the steam tip discussion. What Peter has said is completely correct. The number of holes, diameter of the holes needs to be matched to the steam "system". This is not just about pressure, as ours runs at almost 2bar, its heavily inf...

900/A & 900/B are compatible and interchangable. The lugs on the /B are slightly thicker & are flatter. This gives them more "grip" on the ramps in the group-head & stops the PF spinning out under pressure. The 920 PF is NOT compatible with the 900/A/B. The ramps in the group-head have been redesign...

Sorry, but that's not something we do in any market. It's just not part of our core business & it's very tricky to manage. Cheers, Phil

Did somone mention my name ) Peter, sorry to hear your BDB has developed a problem. I've flicked this to the engineer who developed this machine (amongst others), & I'll let you know what he says. Couple of questions: 1. When the pump continues to run, does any water flow from the group head or is it

The pre-production machines did have a steam issue caused by an o-ring that obstructed the steam path. This was recified prior to mass production. Steam performance from 40degF to 150degF: 5oz 37secs 8.5oz 66secs 16.5oz 126secs Cheers, Phil

On the Brew side of the machine, there are 2 separate NTCs, 1 for the Group element & the other for the brew boiler element. Both these sense temp and provide feedback to the 2 independant PIDs controlled through software to provide water delivered to a Scace device that is the same as the temp indi...

Hi, I'd like to introduce myself, I'm Phil McKnight & I work for Breville in AUS. Just like to answer a few queries if I can. There is a separate PID that controls the element embedded in the group head, but it is not adjustable. The lugs on the PF/Group are proprietory & more "regular" patterns like

In my experience, dosing anywhere around the retention ring line in the basket has the potention to cause channeling. That is, right at the ring, slightly below or slight above. We had this problem for some time & no matter which barista was on shots, channeling could occur at any time. We have now ...