What size of milk jug are you using? You should use a milk jug of around 350-400ml. Anything bigger and your machine might not be able to handle it. Hope this helps

Did you accidentally switch the machine from "reservoir" to "plumb in"? That might be the problem

Or this "E61 group is warm but not hot"

Looks like you are grinding too fine? What are your settings for your coarser grind?

Maybe you could shoot a video of what you mean and let us take a look of your problem. But from your description, it looks like your grind may be too fine?

Another suggestion is to up the steam boiler temperature via the PID

To troubleshoot if it is a float problem. You can fool the machine by turning the switch at the drip tray to "plumb in" position. That will disable the sensor in the water tank. However, please make sure you have enough water in your water tank. Hope this helps!

Maybe you can try different steam tips and holes to get the milk texture that you need instead of getting another machine

Hi there! 1) Yes. You need to use the lever to stop the shot. Just like any other E61 grouphead machine. 2) I am using 230V. I am not sure how much power is consumed by a Kitchen aid mixer. But I share my power socker with my grinder and I do not see a problem. Not

Hi Bert. Thanks for the the reply. I was asking because I did not want to make multiple orders for spares. So I am trying to figure out the different possible root causes and try to get the spare parts in at one go. Thanks. Erwin