It's just a cold that became a cough. I'm doing better though. No video needed. Once you get the hang of it, this will be easy. From what you have written, use a coarser grind to get more flow. Also, your grinder might produce fines that help create resistance for your espresso machine, but produce more dust than you

I owned a Robot. The quality and consistency of shot, improvement in workflow, and overall experience is not even comparable. The CT2 stands in a class of its own sitting above the Robot. If you have the budget for a CT2, its a significant upgrade compared to the Robot

Sounds like at least the computer is working. None of the control buttons do anything? I usually (with the power off) check the connector to the control pad and remove and reseat it. Sometimes I have found loose/corroded connections. I usually try and turn the pump by hand if you can get to it sometimes they are stuck