Will this offer a jump in brew quality for someone that has a moccamaster already?

Do you buy or make your own concentrates? If former, which ones? If latter, I have found making concentrates to hit specific ppm targets incredibly difficult. I usually miss my target, then try to figure out what ppm concentrate I have via titration kits. Does 20g of KH concentrate have the same ppm as 20g of GH

Never heard of them. Sorry. Haven't seen them discussed here either

Hi Kevin, I see no one has replied to your post. The reason is that this forum attracts mainly espresso/pourover nerds, probably none of whom own a Miele automatic espresso machine. We like to have separate grinders, groomers, tampers, roast our own coffee, etc. You probably should call your local Miele dealer and get it repaired.

I think we really tried to hit a price point to reach as many people as possible. If market demand is there for a higher end model, we may explore it. Nick

Working through final cert and logistics for this now. I do believe that our partner Espresso Solutions in the UK will be doing a preorder soon! Keep you posted. Nick

My heart rate was acting up on caffeinated coffee and decaf, regardless of brand. It still acts up even with all the 'good' stuff gone from my life, just not as violently

If one "feels better" to you both than the other, go for it. They are similar enough and you'll either find your choice sufficient for your desires, that making espresso isn't something you want to further pursue, or that you want to go deeper. In either of the two latter cases, you would abandon either machine

Good hack, and a lot cheaper than the wool felt I have been using on my PV. The wool is wonderful insulation and very friendly to human health and the environment, but it isn't cheap. Recycling old pillows is a nice idea. Jim

That sucks. Well, better to have a normal heart rhythm though. What do you do in the morning instead of coffee? Cry? :-) Thanks for doing all the work to find a tasty decaf. I'll be giving that one a try for sure. Could it have been coincidence that your heart was acting up when you were drinking it?