Been a while since I've posted about my Slayer, received it late December, 2015. Before I get into everything below, let it be known that I am mostly very happy with this machine. It makes stellar espresso, and is a beautiful piece of equipment.
However, I'm curious what others who have this machine have experienced in terms of maintenance/repair needs. It feels to me like I've run into quite a few more repairs than I'd expect.
Here are the ones I can remember:
- 1. September, 2016 - Teflon shower screen flaking. The Teflon coating was flaking off. Apparently you're supposed to swap it out with a non-teflon coated one when you backflush? Weird since they don't provide one of those. Slayer rep says "Typically I have 2 teflons and 1 stainless. use the 2 teflons in a rotation and 1 stainless for cleaning." I had to order a new teflon screen and a non-teflon screen. Cost: $40.25
2. Late 2016 - Hot water valve stuck in "on" position. Slayer told me it's probably because I wasn't actuating this lever every once in while, because I hardly ever used the hot water output. Had to buy and replace the brass "button" and O-rings that the arm mechanism press to release the water. Cost: somewhere in the $90 range, I can't find the receipt for it.
3. November 2017 - Grouphead leaking at the RTD sensor. Seems mine sprung a leak at the threads somehow. I also ordered some Slayer Lube (their food-safe grease) to grease up the valve from #2 because it kept sticking after replacing those parts. Also ordered a few gaskets they recommended replacing around the same time. Cost: $153.28
4. December 2017 - Vacuum breaker on main tank hissing. Slayer rep says they recommend replacing this part every year or so. Cost: $45.11
5. Today - Leak between sidewall and hot water valve assembly. I have begun using the hot water valve maybe once a week to brew tea, and today I noticed a significant leak while the valve is on. Reached out to Slayer support today, waiting to hear back. [EDIT: Figured this one out on my own, seems somehow my hot water want "nut" came loose where it connects to the valve assembly. Tightened it up and the leak has stopped. Cost: $0]
I think that's all of them, but there may have been one or two more minor things along the way.
Anyone else having this many issues? Is this to be expected for this kind of machine? I didn't expect it after spending $8k on such a high end machine, but maybe I didn't have the right expectations going into it?