I would like to start saying that this is my first commercial coffee machine, we bought to use it in our office.
The machine is an used Reneka VIva S 1 group.
We connected directly to our water line and the drainage is going to some container.
The problem: when I try to make a coffee (1 or 2 small/big) no water is flowing (sometimes just a bit), and
I'm getting this error on the screen "Alarm Flow Meter " that according to threads it clearly indicates that there's no
good flow of water.
I would say that by cleaning it (removing the brewing head and clean it) should be fine, but I'm also wondering if it could be because an external
pump is needed? I tried to check on Internet if this model need it but found nothing.
What is working:
Steamer works nicely.
When I press the buttons for make coffee I can hear some relays.
Appreciate a lot the help guys!