We have owned a La Spaziale Mini Vivaldi II (with a water reservoir on the front) for 4 - 5 years. It has been very dependable, with only one minor part needed over our ownership.
The only issue we have had with the machine is the insertion / removal of the water reservoir, where the valve in the reservoir engages with the espresso machine's plumbing. This problem has existed for 2-3 years, or perhaps even from the beginning, but it has been very manageable until recently. Over the last couple of years, I just had to ease the box slightly left as the valve engaged with the machine. Now, I truly cannot engage the valve or disengage it -- my husband, who is stronger, has to do it. We expect no good to come from forcing these to engage...
I called tech services at Chris' Coffee, where it was purchased, and the suggestion was that the chrome front panel might have moved or be misaligned, and that I should try loosening one or both of the screws on the chrome panel. I tried this, and it has nothing to do with the problem. It seems, logically, that either the valve in the reservoir or the receiving plumbing of the machine, both of which are secured with bolts, have moved... but BOTH PARTS seem TIGHTLY BOLTED, so I don't understand how they could be the problem if they don't move at all.
If anyone has considerable experience with this machine or has had this specific problem before, I would greatly appreciate your input. Thanks!!!