Errico wrote:I was a kickstarter backer of the December Dripper and I could use it just few times and than my dripper broke. I just foud the saucer separated from the cone. The teeny circular weld that hold the saucer onto the small nut let go. It's useless. The connection of the nut with the saucer is too fragile.
They have a great customer service they said: "Warranty covers manufacturer defects only, which is not your case" but the dripper just separated by itself if this is not a manufacturer defect, this means that it's a design problem.
I any case they were so kind to offer me a 20 dollars repair or 15% discount off retail price (total is $46.75 for the dripper only) + shipping.
With this cost I can buy a some Kalita Wave and V60 and be happy with great coffee.
I will just throw it in the garbage and forget the December Dripper but if someone wants to buy a new one, pay attention to their customer service and keep in count that the dripper is fragile.
Same thing just happened to me. After numerous attempts to fix the leakage problem I got the new gasket but even after installing it, it still leaked. They recommended I try hammering the cone yet again and when I went to put the disk back on that little metal nub snapped off. I contacted them but haven't heard back.