Heating element in the steam boiler needs to be changed but the heating element is sealed inside the boiler in my mini so the whole steam boiler needs to be changed. The pressure gauge seized up so that was changed as well. I also had some problems with my water tank, its hard to push in completely, it turns out its just the O-ring that needs to be changed. They descaled the machine, inspected, cleaned and tested the machine. Travel time took me around 3 hours each way. When I got there, Joe from Chris coffee had my machine up and running, he took the time to show me that my machine is running well, explained everything and answered my questions. Total cost with labor and tax is $502.64 plus maybe $30 in fuel cost. I think its money well spent knowing that my machine is back on track again.