CSME9 wrote:If you are uncomfortable attempting the fix, send it back at vendors expense, ask if they have a local shop agreement that could handle the repair with the vendor provided new part.
Agreed! My problem with DIY repairs on new machines is that any subsequent problems could be construed as a warranty violation. Greg says (correctly, I believe) that "If I _did_ try to do it myself, but somehow screwed it up or broke something, they would have my back and would send a tech to fix it" about LM, but I'm afraid this is not so clear for other manufacturers and their resellers. My discussions (and one experience) with a few well known dealers suggest that they would not be so supportive. If you can get an enforceable promise that your dealer will in fact cover you if you have problems and have to send it back or get local service, so much the better - but without that, you're in the cold and dark if you have any subsequent failure that could at all be construed as related to your attempts at repair.
And I can promise you that some highly regarded dealers will, in fact, go far to avoid providing or paying for warranty service. The most frequent excuse is "that's common, don't worry about it". This is why I lived with a squealing OPV for the duration of the warranty on one expensive machine that I bought new from an HB sponsor.