by cannonfodder on Mon Sep 12, 2005 1:37 pm If you did not remove the retention spring from the PF, I definitely see how you could disrupt the puck snapping it back in.
As to creating a work around instead of improving the skills of the Barista, I would look at this as a temp fix, or a confidence builder. I can do it this way, now work on doing it that way, baby steps, slowly building the skill set.
