I have been using 15 gram doses in the VBM for some time, I find that works about best for my coffee selection. As to the puck, because you grind finer with a lower dose, the puck tends to be more "sand on the beach" looking on the top.
That side channeling, is it the same side every time? I had a hard time with side channeling, and even still get a lopsided extraction. I just favored one side of the tamper when tamping. To remedy, I grind a little finer and tamp very light, I would guess 10-15 pounds just to level the dose and make sure it has even density. I also give the portafilter two or three downward thumps on the tamping stand to settle the dose before I tamp. But do not thump too hard, a one or two inch downward thunk is sufficient.
Notice how the cone is favoring the front of my shot, the front started to flow before the back. Is you issue similar?