Daniel N. wrote: loading the portafilter with 7grams
Oh, and use the double basket. Silvia is a bit particular when pulling doubles, but an absolute bear to get the singles right consistently. Drink doubles, make a friend, or toss half of it out, but it's easier to get consistently good with the double basket. Go with 15 - 16g of coffee in it as well, and adjust your grinder accordingly. Go finer if you get over two ounces in thirty seconds, coarser if you get less than an ounce in thirty, and fine tune it for an ounce and a half in about 25-30 sec, once you start getting god results.
If you must use Starbucks beans, check with the black apron at your store. Make sure its slow when you do. tell him you want fresh roasted, within the last three days. Some of the Black Apron Exclusives arrive straight from the roaster, as do some of the beans for the baristi to utilize. He probably won't know what you 're talking about at first, or even why you'd need them within the first coupla weeks, but he should come around.
CF was right, you're probably using beans that have been on the shelf so long they're beginning to resemble it.