I read the review and pretty much everything else I can find. Maybe I will go back over the Espresso 101 and see if it helps on the second or third time through. I think my experiments have been solving some problems but revealing new ones or pushing too far in the other direction. I probably need to get a scale (my kitchen one isn't fine enough to measure on this level). I have been using the "fill it to close to the top, level with straightedge, then tamping" method, but clearly it isn't getting me where I need to go. I may also break out the graph paper. Probably by the time I get even close, I'll finish these beans and start on a new blend, square 1.

I guess this is where my nickname from college, coffeelocks (as in "this coffee is too bitter, this one is too stale, this one is weak, but this one is just right") comes back to bite me.
The offset is something like 2 degrees according to the manual, but I don't really know much about optimal temperatures since the silvia didn't have any temperature controls. I don't have any reference points and I'm not sure if other machines' temps carry over. All the material I've seen seems to refer to other machines and it is much lower than the default for the brewtus. I've also contacted wholelattelove (where we got it) for some help, but they haven't even responded (odd with their reputation for customer service).