Let me introduce myself, my name is Rebecca Tyler and I live in Canada. I work in a grocery store that has a coffee shop attachment. I work in the coffee shop maybe an hour per shift (covering breaks, etc.) So in no way am I a barista and still consider myself a newbie considering I work on a fully automatic machine with a steam wand that has a temperature gauge built in. This past monday I got back from my holiday on the Italian Rivera where my love affair with coffee all started... I may describe my experience, but that is destined for another post.
Ever since I have been nagging my mother and yesterday she bought me a Gaggia Classic!
Needless to say that I could hardly contain my excitement.
Anyways, to my problems... I am totally frustrated with the steam wand! It has the turbo frother attachment (black plastic) and I figure since I don't know I would leave it on. Well first try the attachment fell off in my milk! So then I figure I would try again with just the bare wand. Maybe it is just me, or is that wand maybe an inch or so too short? I couldn't really reach the milk in my jug. I have a 20 oz. pear shaped jug approx. 1/2 full with milk.
Could someone maybe point me to some pictures, maybe even video of people steaming milk on their classic?
Is there something that I am inherently doing wrong? Maybe it is the angle of the jug? Is it too little milk?
Thanks so much.
P.S. Could someone in Vancouver assist me in finding a good place to pick up a grinder and tamper? I broke the golden rule, and need to get one. For now the box of 20 pods should last a week or two.



