Ahh, the classic ultra-ristretto.
I think they're easy to pull (obviously), but you sacrifice a lot--while the shots are, indeed unobjectionable and indeed sometimes rather nice, I think you'll find, when you experience it, that a nicely done normale, or even a normal ristretto, will have a lot more interest and nuance to it. As far as the temperature--you said you didn't even get drops for 30+ seconds. A slow shot means more time to sit out in the cool air, to cool off in the cup, while more is brewing. Such a shot is so slow that it cools off while it's brewing a lot more than a normale would.
I doubt there is anything wrong with your machine. You just bought one of the best grinders money can buy, and you have one of the nicest home machines money can buy. Let's just say
it's all your fault. 
You need patience and more analysis of yourself and your coffee--less of your equipment. You paid a lot of money to do just that, and you ought to enjoy that. You have a dial to adjust temperature, and a dial to adjust grind. Get your dosing consistent, and go forth and make espresso. Carefully. You've got nothing left but self-doubt now... the blessing and curse of such nice toys...