paisley wrote:Personal and only gripe/snipe with purchase:
I realized something that bothers me greatly regarding Rancilio, the company. Rancilio goes to great lengths manufacturing a high quality bestselling home espresso machine, certainly a top contender for #1. They didn't skimp on the machine considering commercial-grade parts such as the brass boiler, commercial size/weight PF, and stainless steel exterior with an iron frame. Why not include a stainless steel tamper? I plan to email the company regarding this because without a quality tamper, Silvia is no more than frothing attachment/hot water dispenser. My experience with contractors' books, DH's former company included, with six years of college studying accounting and business tells me changing the plastic tamper to steel would be negligible to the bottomline in terms of cost to the company. IMHO, the plastic tamper is an insult to the consumer's intelligence. Maybe this isn't the case at first but certainly it becomes so within the first few days to weeks. Rancilio Silvia is synonymous with quality to adding a real tamper would complete quality and provide the perfect beanie, no pun intended. (big grin)
Well ... I've got to disagree that Rancilio 'goes to great lengths' to manufacture any of their machines. Basically, it looks like it is just cobbled together from a bunch of commercial groups that they had sitting around and some switches and wires that they presumably didn't have to go to great lengths to source. The only real quality differences between a Silvia and a cheaper machine seem to be the case, the material that the boiler is made from, the lack of a froth aider and the commercial portafilter. Seems to me like it was intended to require the minimum design effort possible; the fact that it is awesome relative to anything else in the price bracket is really due, more than anything, to other manufacturers cutting even more corners on everything else. It has been said a million times, but there are lots of things that could be done at very little cost to improve the Silvia - eg. add microswitch so that you steam with the element on, some way of knowing how full the boiler is without removing the lid and an OPV designed to be adjusted. Given the length of time that the machine has been on the market and the seeming lack of improvements, I very much doubt that Rancilio would go and find a decent tamper. Presumably they outsource them, so the best bet is probably to find out who makes La Marzocco's 58mm plastic tampers and give their details to Rancilio.
Sorry; on reflection, that sounds a little harsh! I guess that it's just a result of having peeked inside a commercial Rancilio machine the other week; absolute dog's breakfast. For example, where every single other manufacturer uses an actively-heated grouphead, Rancilio just uses the exact same thing as on the Silvia. Might be OK at home, but not in a commercial environment.
paisley wrote:Thanks to advice from you and a few others, I now have a tamper technique that works well. I use a pin to break up clumps. The NSEW tamping I did is not necessary any longer with the new tamper. I tamp straight down and twist evenly. The levels in the two shot glasses are more equal (1 to 1-1/2 oz per shot) and I pull the shots at 20 to 22 seconds with lots of crema, diminishing bitterness, and more honey-like flow than ever. BTW, the RSVP has a convex bottom like the included plastic tamper but at least it is the same dimension as the PF basket so it makes it easier to tamp evenly. Thanks again for the assistance.
The Gem tamp looks identical to one of the EPNW tampers. I used to use one at the last cafe that I worked with; got great results by gently pushing the coffee bed down part way a few times to prevent grounds from rising up the edge, then tamping down exactly once. (This practically eliminated channeling as verified on the naked portafilter and is now my standard technique) A word of warning; be careful not to knock the tamper onto the ground; the handle shatters!
Hope that helped ... or at least was relatively amusing,
Luca