Great to read that you have eliminated the grinder as a cause and are homing in on a solution, Tom.
Cheers
Mike
I have the small Mahlkoenig hopper fitted to my Nino and usually tip in about 250 grams of beans at a time, this normally lasts me a week.
I pulled a shot yesterday, three days into the last top up, and that only ran for 15 seconds !!!!!!!!!!!
After reading about the need for some downward pressure on the beans being fed into the burrs I looked into the hopper to check the level of beans. They were low, but not that low.
I opened up another 250 gram bag from the same roast and poured this into the hopper, changed nothing else, and the next shot ran for 27 seconds. To me this proves the need for either a fair ammount of beans in the hopper or some other device to exert a downwards pressure on those that are in there and about to meet the burrs.