Thanks folks.
I keep telling myself that I'm the problem, not the grinder, which is usually, but not always the case.
Address7 wrote: The other thing, and I hate to say it given your moniker, but your grinder probably isn't good enough.
I bought the grinder a little over a month ago. Too late to return it, presumably, but too soon to upgrade. If it's the grinder, I'm willing to settle with it for a year or more, and just accept poor results until I can afford/justify an upgrade. (Just spent $1,000 on a custom fitted flight case for my guitar). I have to say, I feel really duped. The other forum I frequent recommended the Virtuoso as a great grinder for my usage, and even put it up there with a Rocky.

Wish I would have found this forum first.

Address7 wrote: perhaps it's time to try spending a little money on a hand grinder. I have not dealt with them, but Orphan Espresso apparently specializes in hand grinders. If you decide to consider this route, there are several hand grinder users here on HB.
I've thought of a hand grinder, and have even suggested that route to a few other newbies on here (feel a little hypocritcal giving advice, given the circumstances

). That may be the next step.
Address7 wrote: Consider all of your actions - grind, distribution (have you tried the WDT?), dose weight, tamping, coffee freshness, etc. before looking at other factors.
I've been doing WDT, NSEW. Bought a gram scale (although only 1 gram, not .1g. Doh!) I've been trying to keep everything constant, and am consciously changing the dose and grind setting. Whenever I change settings, I run a few grams through the grinder to make sure all the grinds are from the same setting.
So, I feel it's either:
1. The grouphead scoring the puck.
2. The grinder is woefully inadequate.
3. Some variable in my technique that I'm unconsciously changing.
4. Or worse, all three.
The trouble is, something's wrong, and something needs to change. I just don't know how to isolate which variable(s ?) is at fault and experiment with it/them.
Thanks for your help/ patience. Sigh!
"There's a fine line between hobby and mental illness." - Anon.