I've had a Quickmill Anita for about five months now, and I feel like I'm starting to get a grasp on the appropriate dose for her. I started with a flat tamper, but going to a convex has helped with avoiding contact between the puck and the screen. I've also realized that, at least for the stock basket, I need to just level the grounds with
no pressure. Of course, this will vary depending on the coffee you are using and whether you have a QM machine or something else.
I also purchased a couple of LM ridgeless baskets. They allow me to dose a little higher while still avoiding contact. For me, I'm getting better looking and tasting extractions when I don't overdose to the point of making contact. I also find this is especially important if you're using a coffee that has any dry-processed beans. For those, I need to underdose. I think you all probably realize that the grinder will need to be adjusted as well if you are changing your dose.
One mistake I've made is changing too many variables at a time. If you are trying to figure out your dose, make sure you are keeping the rest of your technique consistent. Don't tamp poorly or pull the shot too hot because you're worried about the dose. Also, there's a school of thought that a finer grind and a lower dose makes for a better cup of coffee (with a slightly lower volume), so don't accept that you have to dose over 18g in a stock basket or whatever you've read. Try different things. You might like it!
Oh, one more thing to check regarding puck to screen clearance. If you examine the puck after you pull a shot, before you knock it out, you will probably see an impression of the shower screen in the coffee grounds. You can tell by how firm the impression is whether you're leaving enough space. It should only be a slight impression, and not too firm. If you have no impression at all, you might want to try a higher dose.
Justin