Enough science talk.
I'm not here for the science. My review is not going to be all measurements and the like. There are a lot of people out there doing that. There are a lot of people far better at it than I am.
I'm a barista - not an engineer.
So let's talk barista now.
I ran two two hour test periods today.
The first was just shots. The second was cappuccinos.
Shots -- Once you start to understand this machine, it's actually not very hard to get consistent good shots. I'm finding that the first shot of a session (after I dial in the grind) is always off on temp, and then I'm pulling one shot out of about ten that tastes a little off temp. The other nine of ten seem to be really spot on. Best of all, they seem to be consistent not only in flavour, but also extraction time and volume.
I was working with the Hairbender again today. So far I've burned through three pounds of Stumptown Hairbender, one pound of Stumptown El Salvador CoE Las Nubitas, one pound of Olympia Coffee Roasting Morning Sun and one pound of Olympia Coffee Roasting Big Truck. Now... a lot of this big total has to do with my 'stress test' methodology of pulling tons of shots. That being said, there is also no doubt that my commercial style results in a lot of waste (purging grounds in the throat whenever swapping coffees, purging grounds in the throat after each session, filling the hopper full each time, overdosing and swiping, a temp dial-in process that involves throwing shots away, etc.). It's only fair to note that I'm not paying for any of this coffee... so my methods and techniques are probably less that relevant for the average user.
In any event... the shots were really nice. The Hairbender is five days out of the roaster and is starting to get a bit blurred as a result. I like it best at three and a half days out. None the less, these were really nice, sweet and fruity but balanced shots with some nice soft chocolate in the finish.
The cappuccinos were a more interesting experience. As time went by with these I noticed my milk getting better and better. The texture was getting closer to what I like. The flavour was getting sweeter. By the last one, the milk was pretty damn close to what you'd get off of something like a Mistral. Now... that being said... it takes a lot more work to get this milk on the Mia than the Mistral (and, to be fair, the Mistral is far harder to steam on than a Linea for example).
As you can see, by the last one there were no real bubbles, the texture is silky but more importantly it is consistent.
The Mia is actually really well designed when it comes to working the machine. The controls are intuitive, the layout is sensible and ergonically correct. The drip tray is deep, the reservoir is large. There is nothing that seems flimsy or fussy. So, as a result, the really poor design of the steam wand becomes a noticable flaw.
There are four things wrong with steaming on this machine. Two are directly related to the wand.
First - the articulation is far too limited. I'm finding I have to do some serious contortions with the pitcher and my wrist to get the angles right. It needs to have far more range.
Second - the bend in the steam wand is ridiculous and problematic. I don't get this bend thing. What's the point? It ends up creating a situation where I cannot get the wand deep enough in the pitcher without hitting the rubber protector on the wand. This combines with the lack of articulation to create some serious limitations and challenges. If the wand were straight or longer (or straight and longer) it would be far better.
Third - reaction on the knob is really slow. After you close the knob off, you'll see steam bleeding for a couple more seconds. If you make the mistake of pulling the pitcher down off the wand early, you will blow soap bubbles.
Fourth - the one hole tip. Changing to the two hole tip was required for me to get anything like good milk.
Now... as you can see from the latte art above - milk is not and has never been my big strength. I'm an espresso and coffee guy far more than I am a milk guy.
Still - at this point I honestly have to say that I'm really impressed with the Mia. If I owned one, I'd switch the steam wand tip and I'd probably try to figure out a way to plumb it in (including the drip tray drain) but regardless I'd be damn happy with this machine. As with your average HX commercial machine, the limiting factor will almost always be the barista with this machine. And that is high praise.




