hi,
let me sum it up,
dose: varies heavy, i've tried it all. best results around 7 grams for a single shot, depending on the beans a bit. (i've noticed they vary in mass)
volume: i tried different things, mostly i get around 30ml (1 ounce) or just a little less for a single.
pulls: about 1 whole pull for a single, sometimes a little less. i have tried half a pull less, and i have tried half a pull more; no great results in these directions so far.
simply double these values for double shots, except that i have tried using less coffee for double shots, too. around 12 grams (dependent on the beans) seems the best. with my single shot basket, 6 grams is impossible, you can't tamp it properly because the coffee (when compressed) won't top the tapered bottom of this basket.

(please note, with the double basket, single shots where best between 6 and 7 grams. that was before i started making doubles, and then later trying singles again with the new single basket i did get. this amount won't fit in the pavoni single basket, the level of the coffee will be too low to tamp properly. 7 grams is the minimum, but sometimes this will still induce channeling through the sides, 7.5 grams is safe)
i weight every dose with my iweight i101 scale. it's a good quality scale, it measures in steps of 0.005 grams, and i know how to use it. for coffee, i am satisfied with a difference of less than 0.02 grams. so, 7.015 grams is counting as 7 grams. that's alright, no? i have weighted before and after tampering (the result after is usually very slightly less, usually about 0.005 till 0.0010 gram, sticking on the tamper, falling from the side, and such).
about the coffee and roaster, i have got a perfect example how to roast from hv, my espresso improved with his coffee and roaster, so i think this is not the problem. while things improved a bit, the flaw of harshness remained the same.
i first let the freshly home roasted beans de-gass for a few hours, then store them sealed off in the dark. the i start using them after three days (thus the fourth) and finish them in a day or two, maximum three.
i have tried many different types of coffee and they all had the same outcome, the same flaw of biting sharpness, harshness, that i have accounted to acidic stuff in the espresso (btw, i am not so sure about that anymore, i guess it would be good to know what molecules actually cause this problem). i tasted some of these exact same coffees as made by others, and they were fine. i think it can't be the coffee itself.
i've started 'grooming' the coffee in the basket with a little cake fork, very gently making it more level, without producing clumps. a bit like using a rake. it does not seem to matter very much. i already tried to get the coffee in as evenly as possibly directly from the grinder (a bit tricky with a mazzer, but i have developed a feeling for it; the harder you pull, the more to the left the coffee will be dropped)
i clean the machine after each shot. a pull to wash the coffee sticking to the grouphead away, the brush to the sides and behind of the grouphead to get the remains there away, then finish cleaning it with a cloth.
i do put the portafilter back on the grouphead after this, so it will get up to temperature.
did i cover everything here? let me know if i missed anything.
some additional points,
it seems that when i need to use a rather great amount of force, unless the machine really almost blocks completely, the espresso will often turn out better than with an easy or normal pull. a rather fine grind will almost always produce better espresso than a slightly coarse one. too fine will suffocate the machine, too coarse will taste awful and very sour, with very light crema.
i've tried temperature surfing today, keep everything the same but the number on the pressure stat. i've noticed that at 7.5 bar (with the machine turned off, it will heat up just below 8 bar) that the sharpness was significantly less, but the coffee tasted almost like drip coffee, not like espresso. a bit too sour (but not sharp) and rather watery, no body, hardly crema. then i tried the other way around, as high as possible. that was just above 9.5 bar. results, a lot of body, crema, much more bitterness and, unfortunately, that harsh sharpness again. so then i tried in the middle, 8.5 bar. it turned out, not as i hoped.. in fact it was a bit like the worst of both worlds.

best,
gido.