mayhew wrote:I'm guessing tamp or grind, actually. If you're getting drip before you pull the puck isn't offering any resistance to the water pressure.
yep, i totally agree.
the solution: a real tamper, ASAP. and a grinder capable of grinding fine and even, even ASAP-er. in the meantime, see if your hand grinder can be adjusted to grind fine enough such that the grinds choke the machine (so much pressure to the pull that you can't pull the lever down, nor get any espresso out). if so, then slowly back off on the grind until you hit black gold.
I'm not too familiar with the hand grinders (though many members here are *very* familiar), but I recollect that some hand grinder owners have questioned their ability to grind fine enough for espresso. This is not a general statement by any means--I think peacecup uses a hand grinder exclusively--but I think others have wondered about the adjustment range on a grinder-to-grinder basis, even of the same brand and model.