by aindfan on Mon Jul 28, 2008 12:18 am
Well, one failed steam valve and one leaking gasket later, I've made the decision to put the Achille idea to rest. I'll be calling WLL tomorrow to inquire about a return for a refund - I am within thirty days of the shipment of the new machine. Though it is unfortunate that my Achille experience had to end this way, I am glad I gave it a try. I did learn quite a bit about lever operation, and people around me learned just how far espresso craziness can go (watching an all-metal machine bend a bit while I had much of my weight on it was a surprising sight for everyone who saw it).
This certainly shouldn't discourage others from trying the Achille if they like the features, looks, and the new (amazing) price. A machine I expect to last for YEARS should not have had problems in its first two weeks; this is my main reason for returning it. I expect that others will have better luck than I did.
At this point I'd like to give a big thank you to Craig and everyone else who helped me out (both in this thread and everywhere else on H-B). I'm now headed off to the Espresso Machines forum for some help choosing between the Bezzera BZ02 (semi auto) from 1st-line, the NS Oscar from Chris' Coffee, and the new One Black from Salvatore Espresso.
Most importantly, however, I must thank Darren, Don, and the rest of the WholeLatteLove staff for their excellent responsiveness and service throughout my time working with them. WLL has been an excellent company to deal with, both one year ago when I purchased my Gaggia Espresso and these past few weeks when I've tried out the Gaggia Achille.
All the best to current and future Achille owners. You've got a great machine - (both of) mine turned out not to be the best fit for me.
-Dan
Dan Fainstein
LMWDP #203
PSA: Have you descaled lately?