At Brad's suggestion, I ground finer. As fine as my Gaggia MDF can go, then I tamped quite hard. There was noticeably more resistance at the lever. This was an improvement. The espresso came out somewhat hotter--in the low 150s in the cup--but still not hot enough. Still sour, but less so. This was preceded by a PF flush and a good warm up time.
I tried another shot. Unfortunately, the second wasn't better--oddly, it was actually cooler than the first and more sour. High 140s. This appears to be the opposite of most people's experience, so now I'm really baffled.
I also tried the steam wand test. Here are the results. I'd be grateful if anyone can interpret these figures for me.
Protocol: A cold start in a cool (64 F) kitchen. Boiler filled to 1cm below sight glass tube top with cold water (47 F in the tank). Steam wand closed. PF empty, but on.
From the switch-on, it took 7 min, 54 sec for the green light to go out. (N.B., I have a European 230V model, which may heat differently--i.e., faster--than the American 120V. This might affect boiler warm-up time, but I can't see how it would affect the steam-test time.)
I opened the wand for 10 sec to bleed "false pressure"; first some water came out, but by 10 seconds the wand was delivering just steam.
I closed the wand. The green light had come back on. As soon as it went off (just a few seconds), I steamed a 1-cup glass Pyrex filled with 8 oz of water at 67 F. (Technique: I inserted the wand into the cup below the water level and opened the knob all the way.) Measured from the opening of the knob, it took 52 secs for the water to reach 165 F.
In other news, I did also find that weird tamper-resistant Torx bit, so I got the bottom off. Here's a picture of the insides, plus a picture of the grooved-wheel thingy that I presume is the pressure stat.
What, visually, would indicate a problem?
And if I wanted to try to make the water hotter, what should I do to it?
Many thanks yet again, and happy New Year.