There are four main factors that control flow:
Grind
Dose
Tamp
Beans (freshness, roast level, type)
I recommend starting with a bean or blend you like, and sticking with the roast level. Try to get it fresh every week or two.
Then, measure your dose and stick with it - I use two scoops of whole beans in my hand grinder = 15 g.
Then get consitent with your tamp - you can go for anything up to a very hard tamp (30 lbs) but the main thing is repeatability - when I first started I just tamped basically as hard as I could, then set the grind accordingly. Lately I''ve been tamping more lightly and grinding finer, but this takes more practice to achieve repeatability.
Then, keep beans, tamp, dose, constant, and just adjust the grind to get the flow you want. If you choke the machine, back off a notch, if its too fast, tighten up a notch.
Once you're getting consistent results, you can vary the other parameters one by one to see their effect.
Karl, its good to hear from you - have you been enjoying your two-group machines? I recently aquired a pair of gently used white Nuova Point demitasses that are quite the bee's knees:
PC