jesawdy wrote:Ken-
Which PF fits the La Cimbali machines? I perused the site last night and did not see a bottomless that said it was specifically for a Cimbali.
Also, on another unrelated matter, are you friendly with any Cimbali technicians?... I have an interesting conundrum with my M32 Bistro... you can PM me to avoid going OT if you like.
-Jeff Sawdy
Jeff,
I don't think that the bottomless PF that Michael and Angelo sell is listed on the website; you have to call them about it. When I got mine I was told they had 75 or more of them in stock.
Michael and Angelo are both experienced former technicians and if you are going to call them anyway they might well be able to point you in the right direction as far as fixing your problem goes. If so, they may also be able to supply whatever parts you may need assuming they are not proprietary Cimbali parts.
As far as technicians are concerned, I'm not exactly "friendly" with Al Critzer, who has considerable experience but since we don't seem to get along I wouldn't call him. He appears to be much more knowledgeable about the superautos and the multigroup machines than he is about the Juniors, judging by his posts. He does post on a.c. so you might try to reach him there.
The Cimbali techs I have found the most helpful over time are James and Wayne at the Vancouver Canada Cimbali distributor, which is called "Bravo Coffee." They can supply proprietary Cimbali parts as well and shipping from Canada doesn't seem to take too much longer than it does from US dealers. Even with currency conversion costs, I have found their prices to be cheaper than those I've been offered from Pasquini in LA. They would ship via the Canadian Postal system and whatever they sent would come in the mail. Unless you ordered some very expensive stuff, I would not expect to be charged any duty as customs doesn't seem to care about packages worth less than a couple hundred dollars.
Their number in Vancouver, Pacific Coast Time, is 604-232-9272. You may have to call more than once as they are often out in the community on service calls. These guys are the most genuinely helpful and knowledgeable Cimbali techs I have dealt with.
In general, the US dealers I have dealt with have been less than helpful. If you call Pasquini you will talk with parts guys who really have no experience in actually working on machines, even if they know parts numbers blindfolded. If you call Chris Coffee try to speak with Craig, who is actually a technician but he can be hard to get a hold of on the phone.
ken