Nik wrote:I am surprised I wasn't banned form SB a couple of weeks ago after demanding that they remake my cappuccino twice. I watched the very young college part timer reheat the milk twice. More people should complain IMHO. I have been there the last time.
Maybe you need some getting-banned coaching? Some helpful hints:
1.
"SWILL!"" (of course, shouted) By definition, it's objectionable, and it has effete, withering undertones. If served lukewarm, you may substitute "pond water."
2. Don't waste your time calling it "burnt." They might take it as a compliment.
3. More people might indeed complain, but don't skimp on preparedness. I always carry a few leaflets with the corporate phone numbers and the manager's home address.
4. For tough cases, refer to the barista's race, age, gender, or national origin.
If these fail, more can be found in the archives of alt.coffee