nixter wrote:I'm far too new at this company to make any kind of comments about this.
'Performance art' is your only option. You must act like the espresso machine is a shrine, and ignore the grinder altogether. If you do acknowledge it, do so as you would a malformed puppy. It isn't pretty, it probably won't survive, but it really isn't it's fault, and it's kinda sad.
Perhaps you could find pages on this site, or other coffee sites, that discuss this machine, and hope that they run across any number of the 'no, it's the grinder, silly' threads?