This is probably thread drift, but it is somewhat related to Giorgio Milos. Yesterday I attended illy's abridged course given by Giorgio Milos et al at St Francis in SF.
The course was well organized for the consumer. It started with introduction on coffee beans, growing, processing, blind tasting of water, blind tasting of arabica vs robusta, blind tasting of under- and over-extraction, grinding, different coffee preparations, and finally hands on experience with two NS Aurelias and four Mazzer Electronic Kony's.
The blind tasting sessions were particular interesting. Six unlabeled dilute solutions of bitter, sweet sour, salty, and neutral were presented and participants asked to identify them. Like wise were unlabeled coffee of under, over extraction, and arabica and robusta coffee. In attendance were instructors from culinary school, restauranteurs, baristas, and of course consumers. Many in the food business could not discern the difference. Of course I aced the blind tasting/smell with 100% accuracy.
I could empathize his frustration in his earlier writings about non-Italian espresso. If the average coffee bar operator could not tell the difference, imagine the product that is presented to the consumer.
There is likely a dearth of consumer coffee appreciation venues, where someone with more experience is willing to share and teach coffee in a systemic manner.
Giogio himself was very friendly and knowledgeable. I was able to play with the professional machines and adjust the grinders at will, not to mention making espresso under his supervision. No, he did not make fun nor criticize American espresso.
Although illy's beans may not be artisanal, I do appreciate its research, consistency, and packaging. I also find myself looking for illy beans if I am at a foreign country; at least I know, when properly prepared, it produces tasty drinks.
Overall, at about $20 for the experience to include instructions, coffee, and pastries, it was excellent introduction to espresso.