by phillip canuck on Thu Sep 16, 2010 11:19 pm
Funny. The best coffee shop I have been to (best espresso, turkish, lattte - terrible decor) was a place in San Jose, California, called the Coffee Bug. A Ukrainian owned it and ran it by himself for a couple of years - damn - can't recall his name right now. By far and away the most knowledgeable man on coffee I have had the pleasure of speaking with. He is a story onto himself, but back to my point as related to the video. In his cafe, the customer was not always right. He had a simple menu and served great coffees. If you came in for your fancy-schmancy-blah blah, well, he wouldn't serve you. Several times did I see him walk out on a customer - or ask them to leave. After a bit of theatrics, everyone would be happy. He was a purist is the best sense (mostly), except when he became irate. It was nice to see a business where the customer wasn't always right (he had no time for people on cellphones as they tried to order). Unfortunately, he went out of business.
-phillip