farmroast wrote:We buy our espresso machines and grinders from US distributors, why not our roasters? We don't try to buy a Hottop or Gene direct to save a little. Tom can develop a working relationship with the manufacturer as Chris, Jim and others have with espresso machine companies. This can lead to a more organized way to create improvements as he did with the underrated element and develop a quicker source to parts.
I don't want to reopen a former acrimonious debate on this subject, however:
The espresso machine companies do not generally market their products through ONE seller; there is at least the potential for competition.
The one obvious exception to this is where a dealer, most notably Chris, has approached a manufacturer and ordered a large quantity of a customized machine made to his specs, that previously did not exist in the American market. In exchange for buying a large number of these customized machines, Chris has gotten an exclusive. The Cimbali Max Hybrid grinder, the new Cimbali Jr. Domus, and a few Quickmill and other home espresso machines are examples of this. Original, non "Chris-customized" versions of these machines have remained on the market from other dealers.
ken