Hottop broken agitation motor

#1: Post by **Italyhound** » November 18th, 2012, 8:17 am

All of a sudden, my cooling arm stopped working. The arm spins fine by hand with the tray removed but the motor does not spin at the end of a roast cycle.

Anybody have an ideas on how to fix that?

Thanks.

Evan

#2: Post by **JohnB.** » November 18th, 2012, 8:57 am

Is the cooling fan working? I'd check for a loose connection.

November 18th, 2012, 9:44 am

Fan works and I resnugged the agitator lead on the board and no go.

I will contact HT for a new motor I guess.

November 25th, 2012, 7:47 am

Michael at hottop was very responsive. I got a new motor and swapped it out in about 15 minutes.

Back to normal.

November 25th, 2012, 11:40 am

+1 HotTop. Nice to see good customer service.
I like the machine. I fear 'just enough' engineering. Today's products are so very often planned obsolescence.
I'm hoping the machine I just purchased outlives me even if I do use it every three to four days.