Versalab M3 grinder owners - Page 3

#21: Post by **CoffeeBuzz** » August 19th, 2009, 4:04 am

It would be interesting to see a satisfaction poll of actual M3 owners. There seems to be one highly vocal owner who absolutely hates his grinder, but prefers to keep using it and complaining rather than getting rid of it and moving on to another grinder.

A poll would speak volumes about the opinions of the broader user base.

#22: Post by **malachi** » August 19th, 2009, 11:11 am

Let it go.

#23: Post by **another_jim** » August 19th, 2009, 1:30 pm

CoffeeBuzz wrote:It would be interesting to see a satisfaction poll of actual M3 owners. There seems to be one highly vocal owner who absolutely hates his grinder, but prefers to keep using it and complaining rather than getting rid of it and moving on to another grinder. A poll would speak volumes about the opinions of the broader user base.

Um, I haven't used the grinder in the last two years except for the TGP

#24: Post by **mvhendel** » August 19th, 2009, 4:33 pm

I use mine all the time and love it!

Michael

#25: Post by **mgrayson** » August 19th, 2009, 4:44 pm

HB wrote:Long-time members may recognize this discussion as the familiar he said/she said loop of vendor service complaints documented in the Guidelines for productive online discussion (specifically steps 1 through 5). Unless someone has a new point to offer, please, let's move on. Thanks.

I'm not sure if "move on" means close the thread or not. If the original question is "how are these things holding up?" then I can add something. Mine was ordered in Nov 2007, took 6 very frustrating months to arrive, came with a faulty bearing, but was replaced within a week. Since then, operation has been flawless. Grinds are stable, distribution is even, and I hardly ever think about a Robur.

Very highly recommended.

Matt

#26: Post by **CoffeeBuzz** » August 19th, 2009, 5:01 pm

It looks like my suggestion for a poll isn't getting much traction. I still think it would shed some meaningful light on an otherwise controversial topic.

HB, if you decide to do it, I suggest you open it only to M3 owners.

(Does this qualify as a 'new' point??

)

Dave

#27: Post by HB » August 19th, 2009, 7:57 pm

CoffeeBuzz wrote:It looks like my suggestion for a poll isn't getting much traction... I suggest you open it only to M3 owners.

Sorry, experience has shown that the results of polls may be too easily manipulated when the number of participants is small and some parties have a vested interest in the outcome. Moreover, even if there were a greater public interest served by such a poll, (a) there's no means to confirm a voter is actually an owner, and (b) we would not know how representative the participants in such a poll would be of Versalab's true customer base, which further reduces its already questionable statistical validity.

malachi wrote:Let it go.

+1

#28: Post by **Eiron** » August 20th, 2009, 1:24 pm

another_jim wrote:Um, I haven't used the grinder in the last two years except for the TGP

OK, I'll bite:
What is "the TGP"?

#29: Post by HB » August 20th, 2009, 2:14 pm

See the Titan Grinder Project.

#30: Post by **Fullsack** » August 20th, 2009, 5:04 pm

malachi wrote:Let it go.

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