by Aaron on Sun Dec 19, 2010 9:04 pm
I had this problem quite often as well when I had a Rocky. It happens more often with oily beans. I removed the finger guard and the beans seemed to feed better, but obviously there is a safety reason that it is there. There is not too much you can do to drastically improve this feeding issue for the Rocky. If you can return it and don't mind a little more money for an upgrade, then go for it. If this is your price range then stick with it and try a lighter roasted bean and removing the finger guard.
“The powers of a man's mind are proportionate to the quantity of coffee he drinks” - James McKintosh