I would suggest you contact these guys:
http://www.jlhufford.com/ , assuming they are within reasonable driving distance. Have them go over the grinder and advise re the burrs.
A grinder can always be adjusted coarser whether its running or not; typically grinder manufacturers advise against making adjustments in the "finer" direction unless the machine is operating. To be safe, you (and everyone else) should follow these "rules", HOWEVER, I have had no problems adjusting the grind in very small amounts whether the grinder is running or not.