This all started for me last week, with Intelligentsia's La Tortuga Honduras--my friend happened to be in LA recently and picked up a pound of that and Los Inmortales from Intelly Venice. We pulled shots of La Tortuga on his setup, and I had a baseline for what it was like--a pretty nice butterscotchy shot. Anyway, I took my part of that coffee home and had a tough time getting anything beyond "just drinkable" on my machine. I couldn't get the butterscotch at all, just kept getting this really messed up, funky to downright awful acidity to the shot.
After a half a pound of frustration, I started paying much closer attention. One of the first things I noticed was that my pucks looked rather... inconsistent. I checked the burrs, but I only looked at the top burr set. It looked to be in basically perfect shape, and at a glance the bottom/inner burr looked fine. Well, a whole run-around later that involved finishing the La Tortuga and the Los Inmortales as well, I came back to the grinder burrs again and actually pulled the bottom burrs... wow. They looked pretty rough!
Here's a sample of the "rough pucks" I was seeing that raised my eyebrows, and a comparison photo:

Sample from a still-damp spent Nino puck, looks kind of "rough" (Flickr link).

Old photo of spent dry Robur puck (left) and damp Vario puck (right), for comparison (Flickr link).
That second photo is from the Vario First Look thread, where I discovered that my Vario test unit had defective burrs/burr mounting, which produced the pucks on the right which were resulting in bad pours with a number of coffees. The Nino's puck is not quite that dirty, but it's definitely nowhere near the Robur's evenness. Sadly I don't have an old picture of a puck from a Nino in good order, but I am assuming that it ought to look something much more like the Robur's, overall.
Anyway, Here's my notched bottom burr:

The ugliest of the notches, lower right; you can also see the slot cut in the bottom burr to align it with the shaft. Does the K10 have this? (Flickr link)

Another angle of the bottom burr (Flickr link).
There are several really nasty notches here and there, and it's hard to assess it beyond that, but I get the impression that there may be more issues with the burrs than just the easily visible "wounds."
Anyway, 'absolute' confirmation of how much or a problem this turns out to be is still pending. I have experienced this problem on highly regarded but unfamiliar coffee, so tomorrow I'll be doing some side-by-side testing with the Baratza Vario (kinda sad I sold my Robur like a week ago, huh?
However, regardless of those results I need new burrs, and that's where this gets a little more complicated. As far as I can tell, no one in the US "actively" stocks Elektra Nino-branded burrs. Site sponsor Pasmarose does, but they are in Germany and I am not sure of shipping (still waiting to hear back from them)--I assume it will be pretty expensive on top of a set of burrs that are quite expensive themselves ($~175). I contacted 1st-line, the only US retailer that sells Ninos that I am aware of, and they don't currently have any spare burrs in stock.
Now, there are obviously a lot of other 68 mm conical burr grinders on the market--the Macap M7KR, Compak K10, Fiorenzato Doge, etc. The burr sets for these grinders look visually identical: same number of major and minor cutting edges, same overall look, and as far as I can tell, the same general measurements. However, there are some details to my Nino's burrs that may be unique, and I can't tell from the pictures I've seen of other 68 mm burrs to know if they match. I've sent an e-mail to Elektra asking about it, but I'm also making a call to all HBers with 68 mm conical grinders: If you have a set of calipers and a DIY attitude, I need to confirm some burr details that will require you to remove the mounting bolt from the bottom burr and the separate the top burr from the burr carrier. I'm particularly interested in the Compak K10 burrs, since I think I'll have the easiest time getting those.
Here's a rundown for my Nino: I am reading 68mm OD on the upper burr, 49mm OD on the bottom burr, height of each is 25 mm. There are 4 screw holes on the top burr, and it also has a 1.5mm x 1.5mm squared off indentation around the top where it mates to the carrier; the bottom burr has a 13mm hole for mounting, with the aligning slot being about 3mm wide. You can see the 3mm slot in the photos of the bottom burr above; here's what the indentation looks like on the top burr:

The indented cut along the top to fit in the top carrier (Flickr link).
Thanks in advance for anyone's willingness to have a look at their grinder and confirm any of these measurements/features. If you feel like taking pictures, especially if you find any differences, it may be good for posterity if you post them as well.






