I set out to clean my K10 this evening, and after some messing around, finally managed to figure out that it's a very simple procedure to unthread the upper burr carrier and get access to the grind chamber. It didn't help that the manual hasn't been updated for any of the hardware revisions, and the current model is quite different from the original. However, I can't for the life of me figure out how you're supposed to remove the safety stop so you can unthread the carrier with the top attached, instead of by hand.
I can't find a good photo, but
this huge photo from David Schomer's blog shows what I'm talking about. The thin black post at the right catches on the protrusion from the grind regulator. It doesn't have a head, so I have no idea how to remove it. The only way I could take off the upper burr carrier was by removing the grind regulator, and grasping the carrier tightly and turning it by hand. I would rather not put it back on this way. What am I doing wrong?
The interior of my K10 was reasonably clean, unlikely what David apparently found in the one he used for his (scathing) review. Some tightly caked grounds, but certainly no whole beans and such.
Some general questions about the K10 WBC:
1) Should the burr thread be so tight?
2) When I re-thread the burr carrier, do I just slot it in and go at it? As far as I can tell, there is only only starting position, and no need to turn backwards until the threads slot together, but the thread is tight enough that I want to check first.
3) How much play in the thread is normal? I can rotate it a small amount, and I can see the grind regulator jerk around slightly when the motor torque is applied. I'm pretty certain this contributed to my mini hopper cracking within a few days.
4) I get a fair bit of vibration with the motor running, and I was initially concerned that the motor mount was off-axis. Pressing on various parts of the grinder changes the intensity and sound. The three main screws on my grinder (again, see photo) have rubber grommets underneath the heads, but one of them was screwed down wrong and twisted the grommet out of shape. Could this be an issue?