Komponistkalle wrote:Hi coffee lovers!

I'm having trouble with my new Ceado E37S. It seems the burrs are misaligned. Here is a video:

https://www.youtube.com/watch?v=vY6UdN-WBho

Is this really normal? I actually don't have an espresso machine yet (I hope to get a Profitec Pro 700 soon), so I can't really know if the grind quality is consistent or not (I'm not experienced enough to tell by just looking at the ground coffee and touching it). I do get consistently under extracted results through my moka pot though, but it's hart to know if that is the grinder's fault. Coffee does taste better if I buy pre ground coffee of the same bean though...

Best wishes
Kristian

Most/All grinders are going to do that as you bring the burrs together a few thousands of an inch. There has to be a point at which they touch first and it won't be a complete touch across the entire surface of the burr. If you don't do it with the motor running and use your fingers to turn the burrs, you get a better sense of how parallel they are.

I don't think there is anything wrong with it at all. you can of course remove the burrs, check theres nothing under them and reposition them to see if it gains you any improvement.

Those burrs look absolutely fine, not worn at all. The Ceado burrs are good for 600Kg, although for best performance you may want o consider changing them at around 500kg or approximately 10 years of use (based on 1kg per week). if you only drink 0.5kg per week then 20 years.

The grinder sounds fine too, first video some coffee crud was probably floating around, certainly in the second video everything sounded completely normal. Remember, Ceado have a 3 year warranty on those grinders.....so there is no real time limit rushing you along. Wait till you get your machine, then see how she does, I suspect you will be extremely happy with the result. If I could have owned both the Ceado E92 and the E37S I would have done, but at that time I simply didn't want tot afford to have both. I thought seriously about it, but then thought of my 3 dual boiler espresso machines (I used to have 4), 2 roasters and thought...I really shouldn't have 2 grinders. So I plumped for the E92.

They are absolutely fantastic grinders, smallest powered 83 mm grinder (or similar size) you can get (especially if you use a mazzer mini small hopper with it. Powerful and a great single assembly (rubber mounted) for the burrs and motor. It's really easy to get into and clean, plus you never have to disassemble the adjuster and worry about the threads getting problematic. They're also very quiet. I cannot imagine you will not grow to love it. Just remember not to do the top 3 screws up too tight when closing up after cleaning....just nip em up.

Your burrs are fine, quite normal to see it on new burrs for any grinder, just remnants of the machining process...after 10 or 20 kg, they soon round off. It has no effect on grind